TJP uses sharp image diagnosis to move quickly from the stated problems to the identification of underlying forces that produce ineffective outcomes. Steps in the Sharp-Image Diagnosis:1
Apply Theoretical Frames:
– Gather data on operations, focus on core problems and challenges.
– Organize problems and challenges, link them to organizational features.
Develop a diagnostic model
– Develop a model that captures the nature of critical challenges and roots of inefficient outcomes.
– Feedback model and relevant data.
1 Harrison and Shiron